📞 Phone support
For emergencies related to transport, customs documentation, or technical failures of frying equipment, our team responds within a maximum of 2 hours during working hours (Monday–Friday, 08:00–18:00).
0764305003Schedule a discussion about batch traceability or processing standards.
Monday–Friday: 08:00–17:00
Saturday: 09:00–13:00
Sunday: closed
For our B2B partners, we offer dedicated communication channels and clear response terms, so that every stage of the supply chain is managed without delays.
For emergencies related to transport, customs documentation, or technical failures of frying equipment, our team responds within a maximum of 2 hours during working hours (Monday–Friday, 08:00–18:00).
0764305003For complex requests – batch traceability, certificates of origin, technical specifications – the standard response time is 4 working hours. All messages receive a unique reference number.
info@kebunkopi.comIn our frequently asked questions section, you will find answers about delivery conditions, payment terms, return procedures for green coffee, and the warranty for industrial equipment.
See frequently asked questions