What Data We Collect
We process the data you provide directly through contact and registration forms: name, email address, phone number, and the message you send. We also automatically collect technical information such as IP address, browser type, operating system, and pages visited, through cookies and web analytics services.
Purpose of Processing
The data is used exclusively to respond to your requests, manage B2B partner accounts, improve the platform experience, and comply with legal obligations related to raw material traceability and processing standards. We do not use data for marketing purposes without prior consent.
Cookies and Tracking Technologies
We use essential cookies for the site's operation and analytical cookies (e.g., Google Analytics) to understand platform usage. You can manage cookie preferences in your browser settings. Refusing analytical cookies does not affect basic functionality.
Data Storage and Security
Data is stored on secure servers within the European Union, with restricted access and encryption in transit (SSL/TLS). The retention period is limited to operational and legal needs: contact data is kept for a maximum of 3 years from the last interaction, and technical data is anonymized after 12 months.
Data Sharing with Third Parties
We do not sell or rent personal data. Information may be shared with authorized processors (hosting providers, email services, analytics platforms) that comply with GDPR and have confidentiality agreements. In the case of legal obligations, we may disclose data to competent authorities.
Your Rights
Under GDPR, you have the right to access, rectify, delete, restrict processing, data portability, and withdraw consent at any time. To exercise these rights, you can contact us at the address below. We will respond within a maximum of 30 days.